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Mercyone Waterloo Medical Center

Mercyone Waterloo Medical Center in Waterloo, IA - Get directions, phone number, research physicians, and compare hospital ratings for Mercyone Waterloo Medical Center on Healthgrades.

61%

Patient Experience Rating

3% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

4% lower than the national average

61%

Would definitely recommend

3% lower than the national average

Mercyone Waterloo Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%70%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Mercyone Waterloo Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%66%

Providers

Provider Reviews

The best therapist ever...

Amira Apr 13 2024

Review for Traci Ludwig

I went in for swollen cheek that my daughter had, since my regular pediatrician was not available I thought it would be best to see another in pediatrician from the beginning we waited quiet a bit , then she came in said she was all over the place and apologized the entire time the staff seemed like...

Apr 06 2024

Review for Dr. Townsend

First visit. She allowed plenty of time to listen and execute appropriate treatment. Remarkable

Apr 05 2024

Review for Dr. Murphy-Setzko

Marcia is very good at what she does. Very detailed oriented and truly cares about you. She takes her time with you and gives you reassurance to whatever situation you are dealing with. I blessed to have her as my health care provider!

Mar 19 2024

Review for Marcia Hillman

Dr. Tong has been involved in the care of both my parents. I am very satisified with the level of care and knowledge that he brings to his patients. My dad is currently under his care, and once again, I am impressed with his abilities. He is an excellent communicator, very to the point, no...

Kathi Mar 19 2024

Review for Dr. Tong

Location

Mercyone Waterloo Medical Center

3421 W 9th St, Waterloo IA 50702

CallDirections

(319) 272-8000

Frequently Asked Questions

Where is Mercyone Waterloo Medical Center located?

Mercyone Waterloo Medical Center is located at 3421 W 9th St, Waterloo, IA 50702. Find other locations and directions on Healthgrades.

Has Mercyone Waterloo Medical Center won any recent awards from Healthgrades?

No, Mercyone Waterloo Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Mercyone Waterloo Medical Center highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercyone Waterloo Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Mercyone Waterloo Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Mercyone Waterloo Medical Center profile..

How does Mercyone Waterloo Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

3421 W 9th St

Waterloo, IA 50702

Directions

(319) 272-8000