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Northwest Specialty Hospital

Northwest Specialty Hospital is a medical facility located in Post Falls, ID. This hospital has been recognized for Outstanding Patient Experience Award™.

88%

Patient Experience Rating

16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
85%

Patients who gave a rating of 9 or 10

10% higher than the national average

88%

Would definitely recommend

16% higher than the national average

Northwest Specialty Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%73%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%54%

Northwest Specialty Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%75%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%76%

Providers

Provider Reviews

Dr. Sestero and his staff were phenomenal!

Mar 24 2024

Review for Dr. Sestero

He helps me with my injury

Olga Preciado Mar 22 2024

Review for Dr. Nick

He is a good doctor and resolves all my questions about my injury and hives me concrete answers

Javier iraheta Mar 22 2024

Review for Dr. Nick

I love him. He is calm, articulate, and puts me at ease when dealing with my issues. I can not praise him enough.

Mar 21 2024

Review for Dr. Nick

Always takes the time and listens to my issues and always fixes me up.

Tarorange Mar 20 2024

Review for Scott Gibbs

Location

Northwest Specialty Hospital

1593 E Polston Ave, Post Falls ID 83854

CallDirections

(208) 262-2300

Frequently Asked Questions

Where is Northwest Specialty Hospital located?

Northwest Specialty Hospital is located at 1593 E Polston Ave, Post Falls, ID 83854. Find other locations and directions on Healthgrades.

Has Northwest Specialty Hospital won any recent awards from Healthgrades?

Yes, Northwest Specialty Hospital has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Northwest Specialty Hospital highly rated with patients?

85% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Northwest Specialty Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Northwest Specialty Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Northwest Specialty Hospital profile..

How does Northwest Specialty Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1593 E Polston Ave

Post Falls, ID 83854

Directions

(208) 262-2300