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Adventist Health Castle

Adventist Health Castle is a medical facility located in Kailua, HI. This hospital has been recognized for Outstanding Patient Experience Award™.

76%

Patient Experience Rating

12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10

14% higher than the national average

76%

Would definitely recommend

12% higher than the national average

Adventist Health Castle

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%47%

Adventist Health Castle

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%66%

Providers

Provider Reviews

Dr. Schoppy was very approachable, compassionate, and an excellent clinician who listened intently, explained treatment, and answered all of my questions. His caring and professional manner put me at ease, enabling me to make Informed decisions on future consultations and diagnostic tests.

yeeart Apr 18 2024

Review for Dr. Schoppy

To start off the Doctor was a couple of minutes late but definitely not excessive. I understand he is very busy! This was my first time seeing the doctor and he was friendly and gracious. He got right to business and asked lots of questions which was comforting to have the feeling that the doctor...

Dennis G Apr 17 2024

Review for Dr. Fernandes

Dr. Carlo Fernandes is an exceptional doctor who truly embodies warmth and friendliness. His genuine care shines through in every interaction, making each visit a comfortable and reassuring experience, as if talking with an old friend that just so happens to be a highly-skilled medical professional....

Brandon R Apr 08 2024

Review for Dr. Fernandes

Only wanted one appointment with osteopath have long history of professional athletic daily training. Wanted update with hospital discharge with new imaging in case I needed to adjust my own training. Somethings felt funny out of nowhere every doctor I saw in this clinic had imaging result...

Aloha Apr 07 2024

Review for Dr. Hughes

he was very patient doctor. He explained well for me to understand my situation having double vision. I truly appreciated Dr. Change. thank you

Kyung Hee Apr 03 2024

Review for Dr. Chang

Location

Adventist Health Castle

640 Ulukahiki St, Kailua HI 96734

CallDirections

(808) 263-5500

Frequently Asked Questions

Where is Adventist Health Castle located?

Adventist Health Castle is located at 640 Ulukahiki St, Kailua, HI 96734. Find other locations and directions on Healthgrades.

Has Adventist Health Castle won any recent awards from Healthgrades?

Yes, Adventist Health Castle has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Adventist Health Castle highly rated with patients?

79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Adventist Health Castle score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Adventist Health Castle?

Phone number, appointment information, and directions can be found on Healthgrades Adventist Health Castle profile..

How does Adventist Health Castle rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

640 Ulukahiki St

Kailua, HI 96734

Directions

(808) 263-5500