hospital-image
hospital-image

North Okaloosa Medical Center

North Okaloosa Medical Center is a medical facility located in Crestview, FL. This hospital has been recognized for Pulmonary Care Excellence Award™.

55%

Patient Experience Rating

9% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

8% lower than the national average

55%

Would definitely recommend

9% lower than the national average

North Okaloosa Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%39%47%

North Okaloosa Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%66%

Providers

Provider Reviews

Doctor Garret took the time and explain the cause of my pain, instead of an interrogation about taking meds it was a true medicine man. Dr Garret is way above and beyond any doctor I have seen. Thank you Sir.

Carlos Soto-Aguilar Apr 14 2024

Review for Dr. Garrett

I am writing this review several years after my sons strabismus surgery that was performed by Dr. Kruger when she was at Eye Center South in Dothan, AL. Our son has been to many eye practitioners over the years for routine exams and checkups - even from various Ophthalmologists. In all of these...

KenEastwood Apr 11 2024

Review for Dr. Kruger

Dr Franklin does what many, if not most, Doctors do not do, she really listens to her patients, is supportive, and is very patient. I feel fortunate to have Dr. Franklin as my Primary Care Physician, she is wonderful! I believe she is a valuable asset to our community. I am an older person and have...

Apr 10 2024

Review for Dr. Franklin

Dr. Johnson literally saved my life. He was gentle and caring, yet told me in detail just how sick I truly was. I took him seriously. He is fabulous.

Lisa Apr 10 2024

Review for Dr. Johnson

We both were treated very professionally. The staff was friendly, upbeat, and caring. They made us feel like one of the family. They were able to spot lesions on my skin and treat it quickly before it became deadly. We were treat respectfully and our time was valued. One of the greatest 4 doctors in...

Professional & Caring Apr 08 2024

Review for Dr. Trapp

Location

North Okaloosa Medical Center

151 E Redstone Ave, Crestview FL 32539

CallDirections

(850) 689-8100

Frequently Asked Questions

Where is North Okaloosa Medical Center located?

North Okaloosa Medical Center is located at 151 E Redstone Ave, Crestview, FL 32539. Find other locations and directions on Healthgrades.

Has North Okaloosa Medical Center won any recent awards from Healthgrades?

Yes, North Okaloosa Medical Center has been awarded with Pulmonary Care Excellence Award™ in the past two years.

Is North Okaloosa Medical Center highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does North Okaloosa Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at North Okaloosa Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades North Okaloosa Medical Center profile..

How does North Okaloosa Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

151 E Redstone Ave

Crestview, FL 32539

Directions

(850) 689-8100