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Orlando Health South Lake Hospital

Orlando Health South Lake Hospital is a medical facility located in Clermont, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.

65%

Patient Experience Rating

1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2022)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

Equal to the national average

65%

Would definitely recommend

1% higher than the national average

Orlando Health South Lake Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%56%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Orlando Health South Lake Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%66%

Providers

Provider Reviews

Dr Hitawala is my trusted md for me and my wife, she listens to my concerns and prescribed exactly what I need. You can make a same or next day appt, to me they are like that awesome hole in the wall restaurant with great food except for medical care. I have recommended other family to her as...

Jason P Mar 27 2024

Review for Dr. Hitawala

Arrived to appointment 5 minutes early after a pretty long wait to get in. Dr. Was at the reception window. He asked if I knew you are supposed to be 30 minutes early to Dr. Appointments & said he will have to reschedule me. Now that I’ve looked at the His reviews I think this may have been a...

BEWARE Mar 25 2024

Review for Dr. Wei

When I started with Dr. R I was truly happy with her. After a year or two, every time I made an appointment to see her, I was seen by someone else, a P.A. or a N.P. Next time I requested to be seen by her only; the main reason I changed to her was because she indicated she sees all her patients. But...

A Concerned Patient Mar 24 2024

Review for Dr. Riaz

Cheryl Cotter, remove granulomas between my baby’s vocal cords and soon after the treatment my baby have to get a tracheostomy, Every doctor I have seen have told me that cotter make a bad mistake,

Cecilia Mar 24 2024

Review for Dr. Cotter

Staff doesn't answer the phone. Can't set an appointment. The doc is awesome but the staff can't operate a phone. Find someone else!!!!!

McCain Mar 22 2024

Review for Dr. Nguyen

Location

Orlando Health South Lake Hospital

1900 Don Wickham Dr, Clermont FL 34711

CallDirections

(352) 394-4071

Frequently Asked Questions

Where is Orlando Health South Lake Hospital located?

Orlando Health South Lake Hospital is located at 1900 Don Wickham Dr, Clermont, FL 34711. Find other locations and directions on Healthgrades.

Has Orlando Health South Lake Hospital won any recent awards from Healthgrades?

Yes, Orlando Health South Lake Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and Pulmonary Care Excellence Award™ in the past two years.

Is Orlando Health South Lake Hospital highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Orlando Health South Lake Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Orlando Health South Lake Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Orlando Health South Lake Hospital profile..

How does Orlando Health South Lake Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1900 Don Wickham Dr

Clermont, FL 34711

Directions

(352) 394-4071