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HCA Florida Palms West Hospital

HCA Florida Palms West Hospital is a medical facility located in Loxahatchee, FL. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.

58%

Patient Experience Rating

6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2024)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™ (2021)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

Better than Expected

Specialty Excellence Awards

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™

2021

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

8% lower than the national average

58%

Would definitely recommend

6% lower than the national average

HCA Florida Palms West Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%65%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%51%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%45%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%78%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

HCA Florida Palms West Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%66%

Providers

Provider Reviews

After over a year of one health issue after another and I feel that no one was really getting to the root of what was happening to me. I continued to suffer one health crisis after another. I had the privilege of meeting Dr Falzone who was so thorough and patient and seemed to know exactly what was...

Catherine Lee Apr 18 2024

Review for Dr. Falzone

He performed very difficult endoscopy procedure that others cannot. Saved my wife's life!!

Apr 18 2024

Review for Dr. Olowe

Loved the doctor’s honesty and his calm way of explaining. Very conservative.

Joyce Newmsn Apr 18 2024

Review for Dr. Vasuki

He’s just caring and listens

Catherine Dermody Apr 17 2024

Review for Dr. Penuela

Dr Kane is simply the very best doctor you will ever find. She ALWAYS makes herself available when I reach out to her no matter the day and time. She gives the very best care, she is so very sweet. And her staff is very good too. She is fabulous and I am not exaggerating. So glad I found her. What a...

Nelly Apr 17 2024

Review for Dr. Kane

Location

HCA Florida Palms West Hospital

13001 Southern Blvd, Loxahatchee FL 33470

CallDirections

(561) 798-3300

Frequently Asked Questions

Where is HCA Florida Palms West Hospital located?

HCA Florida Palms West Hospital is located at 13001 Southern Blvd, Loxahatchee, FL 33470. Find other locations and directions on Healthgrades.

Has HCA Florida Palms West Hospital won any recent awards from Healthgrades?

Yes, HCA Florida Palms West Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and Gynecologic Surgery Excellence Award™ in the past two years.

Is HCA Florida Palms West Hospital highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Florida Palms West Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at HCA Florida Palms West Hospital?

Phone number, appointment information, and directions can be found on Healthgrades HCA Florida Palms West Hospital profile..

How does HCA Florida Palms West Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

13001 Southern Blvd

Loxahatchee, FL 33470

Directions

(561) 798-3300