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Good Samaritan Medical Center

Good Samaritan Medical Center in West Palm Beach, FL - Get directions, phone number, research physicians, and compare hospital ratings for Good Samaritan Medical Center on Healthgrades.

58%

Patient Experience Rating

6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

1 rating was better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
57%

Patients who gave a rating of 9 or 10

8% lower than the national average

58%

Would definitely recommend

6% lower than the national average

Good Samaritan Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%72%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%67%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%51%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%77%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

Good Samaritan Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%66%

Providers

Provider Reviews

Dr Masse was recommended by my PCP and I was impressed by her professionalism, competence and great sense of humor. She was great with pre- and post-operative appointments. Her staff are super friendly and professional. I would recommend her without hesitation!

Ron Naiditch Apr 18 2024

Review for Dr. Masse

After over a year of one health issue after another and I feel that no one was really getting to the root of what was happening to me. I continued to suffer one health crisis after another. I had the privilege of meeting Dr Falzone who was so thorough and patient and seemed to know exactly what was...

Catherine Lee Apr 18 2024

Review for Dr. Falzone

Dr.Lee is simply amazing! She has to be one of the most caring and compassionate drs I’ve ever met! She knows exactly what she’s doing and she’s the best at what she does! Her staff is so nice and inviting, makes it not so scary to come in lol I definitely recommend Dr. Lee!

Lydia Apr 16 2024

Review for Dr. Lee

Dr. Wenger listened to every question I had and answered them all. He also wrote down everything I had to do to help me with my issues. He performed a colonoscopy and showed me a picture of my procedure. He is extremely personable and very sweet!!!

Ellen Bloom Apr 16 2024

Review for Dr. Wenger

Dr Lee is friendly, comforting and knowledgeable. I appreciated her thoroughness and patience with me.

Apr 16 2024

Review for Dr. Lee

Location

Good Samaritan Medical Center

1309 N Flagler Dr, West Palm Beach FL 33401

CallDirections

(561) 655-5511

Frequently Asked Questions

Where is Good Samaritan Medical Center located?

Good Samaritan Medical Center is located at 1309 N Flagler Dr, West Palm Beach, FL 33401. Find other locations and directions on Healthgrades.

Has Good Samaritan Medical Center won any recent awards from Healthgrades?

No, Good Samaritan Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Good Samaritan Medical Center highly rated with patients?

57% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Good Samaritan Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Good Samaritan Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Good Samaritan Medical Center profile..

How does Good Samaritan Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1309 N Flagler Dr

West Palm Beach, FL 33401

Directions

(561) 655-5511