Backus Hospital
Backus Hospital is a medical facility located in Norwich, CT. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, and more.
Patient Experience Rating
1% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2022)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Critical Care Excellence Award™ (2024, 2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Surgery Excellence Award™ (2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Pulmonary Care Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
America’s 100 Best Hospitals for Critical Care Award™ (2023)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024, 2022
America’s 100 Best Hospitals for Critical Care Award™
2023
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2024
Gastrointestinal Surgery Excellence Award™
2024
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2023, 2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2024, 2023, 2022
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBackus Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Backus Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 13 2024
Review for Dr. Culviner
He listened to me and explored the options for treatment. I needed a surgical procedure that he did very well and I had a great result.
Apr 13 2024
Review for Dr. Culviner
Very attentive to my concerns, gave me a great physical exam, and helped me with my problem.
Apr 13 2024
Review for Dr. Culviner
Dr. Franklin , she was the best doctor I ever had. Dr. Franklin made me understand all my health conditions and went over all my vitals clearly for me to understand. It was the best visit ever. thank you Dr. Franklin , MD Sincerely your new patient Susan V
Susan Apr 12 2024
Review for Dr. Franklin
Location
Backus Hospital
Frequently Asked Questions
Where is Backus Hospital located?
Backus Hospital is located at 326 Washington St, Norwich, CT 06360. Find other locations and directions on Healthgrades.
Has Backus Hospital won any recent awards from Healthgrades?
Yes, Backus Hospital has been awarded with America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Gastrointestinal Care Award™, Critical Care Excellence Award™, and 4 more in the past two years.
Is Backus Hospital highly rated with patients?
62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Backus Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Backus Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Backus Hospital profile..
How does Backus Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Everything went well from the friendly staff, the quick appointment time, to the doctor's treatment.