The Hospital of Central Connecticut at New Britain General Campus
The Hospital of Central Connecticut at New Britain General Campus is a medical facility located in New Britain, CT. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, and more.
Patient Experience Rating
2% lower than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024, 2023, 2022)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Critical Care Award™ (2024)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Spine Surgery Award™ (2024, 2023, 2022)
Superior clinical outcomes in back and neck surgeries and spinal fusion procedures
Gastrointestinal Care Excellence Award™ (2024)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Gastrointestinal Surgery Excellence Award™ (2024)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Prostate Surgery Award™ (2023)
Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate
Critical Care Excellence Award™ (2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Critical Care Award™
2024
Critical Care Excellence Award™
2022
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2024
Gastrointestinal Surgery Excellence Award™
2024
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Prostate Surgery Award™
2023
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2022
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Spine Surgery Award™
2024, 2023, 2022
Complication Based Ratings
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceThe Hospital of Central Connecticut at New Britain General Campus
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
The Hospital of Central Connecticut at New Britain General Campus
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 18 2024
Review for Dr. Posner
Returned my call within 1 hour and already had an appointment scheduled next day. Even though I was late Dr Nelson took the time as always to listen and ask the right questions to properly diagnose.
Laur H Apr 18 2024
Review for Dr. Nelson
I had a total knee done on Jan 18, 2024 the care I received and the professionalism from Dr. Charette was phenomenal! IF you need a knee replacement this is your doctor hands down..!
C.D. Apr 17 2024
Review for Dr. Charette
I would give Dr Harris a 10 on a scale of 10, he is the best doctor I have ever had, he is very thorough , patient, and answers all of my questions, and if I need to get in always see me if i need to , and he calls me with all of the results
Apr 17 2024
Review for Dr. Harris
My experience with Dr. Wong and his staff has been outstanding. Dr. Wong is friendly and cheerful, and took time to truly listen and really assess what was going on with my health. Many of my records are from abroad and he took the time to review them and discuss my issues comprehensively. He's...
SMS Apr 17 2024
Review for Dr. Wong
Location
The Hospital of Central Connecticut at New Britain General Campus
Frequently Asked Questions
Where is The Hospital of Central Connecticut at New Britain General Campus located?
The Hospital of Central Connecticut at New Britain General Campus is located at 100 Grand St, New Britain, CT 06052. Find other locations and directions on Healthgrades.
Has The Hospital of Central Connecticut at New Britain General Campus won any recent awards from Healthgrades?
Yes, The Hospital of Central Connecticut at New Britain General Campus has been awarded with America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Critical Care Award™, America’s 100 Best Hospitals for Spine Surgery Award™, and 5 more in the past two years.
Is The Hospital of Central Connecticut at New Britain General Campus highly rated with patients?
59% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does The Hospital of Central Connecticut at New Britain General Campus score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at The Hospital of Central Connecticut at New Britain General Campus?
Phone number, appointment information, and directions can be found on Healthgrades The Hospital of Central Connecticut at New Britain General Campus profile..
How does The Hospital of Central Connecticut at New Britain General Campus rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Posner was professional, approachable and made me feel at ease. Answered all of my questions and concerns regarding my hernia. At no point during my consultation did I feel rushed. I had his complete attention during the entire time. He provided me with information and options. I would highly...