Centura Mercy Hospital
Centura Mercy Hospital is a medical facility located in Durango, CO. This hospital has been recognized for Outstanding Patient Experience Award™, Coronary Intervention Excellence Award™, and more.
Patient Experience Rating
15% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Coronary Intervention Excellence Award™ (2024)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Coronary Intervention Excellence Award™
2024
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Outpatient Rotator Cuff Repair
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2022
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCentura Mercy Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Centura Mercy Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Bill Hubbard Apr 17 2024
Review for Dr. Gaughan
This doctor is brilliant, skilled, patient centered and current in her research. She's the doctor you want on your team. She saved my life and is simply the best.
Donna clauss Apr 16 2024
Review for Dr. Wisner
Dr. Laningham is no frills, but very efficient, helpful, listens well and believes what you say. She has given me good advice and answered my questions.
Apr 10 2024
Review for Dr. Laningham
Reassuring, explains procedure, gives you time to ask questions and checks in with you to make sure you’re ok. Good camaraderie with his team, respectful
L goldsmith Apr 08 2024
Review for Dr. Kim
Location
Centura Mercy Hospital
Frequently Asked Questions
Where is Centura Mercy Hospital located?
Centura Mercy Hospital is located at 1010 Three Springs Blvd, Durango, CO 81301. Find other locations and directions on Healthgrades.
Has Centura Mercy Hospital won any recent awards from Healthgrades?
Yes, Centura Mercy Hospital has been awarded with Outstanding Patient Experience Award™, Coronary Intervention Excellence Award™, and Pulmonary Care Excellence Award™ in the past two years.
Is Centura Mercy Hospital highly rated with patients?
79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Centura Mercy Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Centura Mercy Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Centura Mercy Hospital profile..
How does Centura Mercy Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Mark is always pleasant as is the staff. Tells me clearly what he is going to do and why.