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Kaiser Permanente Zion Medical Center

Kaiser Permanente Zion Medical Center is a medical facility located in San Diego, CA. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

76%

Patient Experience Rating

12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2023, 2022)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

Better than Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

12% higher than the national average

76%

Would definitely recommend

12% higher than the national average

Kaiser Permanente Zion Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%47%

Kaiser Permanente Zion Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%66%

Providers

Provider Reviews

I have the utmost respect and trust in Dr. Hawkins.. she continues to do her research above and beyond what she already knows. I love her bedside manner and truth.

Stacey fordice Mar 24 2024

Review for Dr. Hawkins

Dear Joan,Good morning. Hope all is well. I’m sure that you don’t remember me, but ten (?) years ago, while you were still with UCLA Health in Santa Monica, you operated on my broken right ankle, inserting a metal structure. The operation went very well and, until now, I had quite forgotten about...

Mar 23 2024

Review for Dr. Williams

I had scheduled an appointment with Dr. Zhang for my Mom. My mom is usually very hesitant to go to the doctors as she has not felt very comfortable with the care provided in the past by other MDs. Our appointment with Dr. Zhang exceeded our expectations. She was very polite, she actively listened to...

Mar 23 2024

Review for Dr. Zhang

She was kind and very helpful. Explained everything. I was able to have both hand surgeries done by a shoulder block anesthesia. I don’t do well with general anesthesia. I now have full use of both my hands. Had repetitive stress injuries. She took a tendon out of my arm and repaired my thumbs on...

Mar 20 2024

Review for Dr. Harvey

Dr. S. gave me a reverse shoulder replacement that has changed my life. He explained the process well prior to the surgery, and all went well. Now, after a couple of months, I'm pain free and able to use my left arm again. Wonderful.

Merrill Elaine Murphy Mar 19 2024

Review for Dr. Schairer

Location

Kaiser Permanente Zion Medical Center

4647 Zion Ave, San Diego CA 92120

CallDirections

(619) 528-5000

Frequently Asked Questions

Where is Kaiser Permanente Zion Medical Center located?

Kaiser Permanente Zion Medical Center is located at 4647 Zion Ave, San Diego, CA 92120. Find other locations and directions on Healthgrades.

Has Kaiser Permanente Zion Medical Center won any recent awards from Healthgrades?

Yes, Kaiser Permanente Zion Medical Center has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, Joint Replacement Excellence Award™, and 2 more in the past two years.

Is Kaiser Permanente Zion Medical Center highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente Zion Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Kaiser Permanente Zion Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Zion Medical Center profile..

How does Kaiser Permanente Zion Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4647 Zion Ave

San Diego, CA 92120

Directions

(619) 528-5000