Kaiser Permanente Santa Clara Medical Center

72%

Patients that would definitely recommend

8% higher than the national average

Kaiser Permanente Santa Clara Medical Center is a medical facility located in Santa Clara, CA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™

America's 50 Best Hospitals Award™ (2023, 2022)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2023, 2022)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2024, 2023)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2023)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

America’s 100 Best Hospitals for Prostate Surgery Award™

America’s 100 Best Hospitals for Prostate Surgery Award™ (2022)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Accidental cut, puncture, perforation or hemorrhage during medical care

4 ratings were better than expected

7 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2024, 2023

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

5% higher than the national average

72%

Would definitely recommend

8% higher than the national average

Kaiser Permanente Santa Clara Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Kaiser Permanente Santa Clara Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%66%

Providers

Provider Reviews

He is a great Dr. he was my Dr in San Jose and now in Santa Clara trust him so much

Nancy Brandt Mar 08 2024

Review for Dr. Cheema

He has zero bedside manner, was combative and wasn't terribly interested in answering questions

dennis Feb 27 2024

Review for Dr. Lewis

Dr Lau is so compassionate and understanding. I never felt like I was being rushed or dismissed. He truly cared to go over all my symptoms and figure out what was going on with me. He and his office staff are incredibly efficient. They called on time, followed up quickly, and prescriptions were sent...

Jacki Feb 25 2024

Review for Dr. Lau

I had a laparoscopic supracervical hysterectomy performed by Dr Aslan on Feb 13th this year. I am SO glad I did.She is extremely knowledgeable and I trust her implicitly. She's highly skilled. Before I chose her as my surgeon, I asked several other people at Kaiser about her and the first words out...

Andi M Feb 24 2024

Review for Dr. Aslan

Providing an update, Dr. Desai is still incredible to work with, the surgery went very smoothly and he was very attentive. I healed very well, I have some permanent numbness which is to be expected. But my experience was great and I could not recommend him enough!I have yet to have my surgery but I...

Marina C. Feb 24 2024

Review for Dr. Desai

Location

Kaiser Permanente Santa Clara Medical Center

700 Lawrence Expy, Santa Clara CA 95051

CallDirections

(408) 236-6400

Frequently Asked Questions

Where is Kaiser Permanente Santa Clara Medical Center located?

Kaiser Permanente Santa Clara Medical Center is located at 700 Lawrence Expy, Santa Clara, CA 95051. Find other locations and directions on Healthgrades.

Has Kaiser Permanente Santa Clara Medical Center won any recent awards from Healthgrades?

Yes, Kaiser Permanente Santa Clara Medical Center has been awarded with America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, America’s 50 Best Hospitals for Cardiac Surgery Award™, and 4 more in the past two years.

Is Kaiser Permanente Santa Clara Medical Center highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente Santa Clara Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Kaiser Permanente Santa Clara Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Santa Clara Medical Center profile..

How does Kaiser Permanente Santa Clara Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

700 Lawrence Expy

Santa Clara, CA 95051

Directions

(408) 236-6400