Kaiser Permanente South San Francisco Medical Center
Kaiser Permanente South San Francisco Medical Center is a medical facility located in South San Francisco, CA. This hospital has been recognized for Patient Safety Excellence Award™, Critical Care Excellence Award™, and more.
Patient Experience Rating
3% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2024, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2023, 2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2023)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in knee and hip replacement
America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2022)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2022)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
America’s 100 Best Hospitals for Joint Replacement Award™ (2022)
Superior clinical outcomes in knee and hip replacement
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2023, 2022
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2023
America’s 100 Best Hospitals for Gastrointestinal Care Award™
2022
America’s 100 Best Hospitals for Gastrointestinal Surgery Award™
2022
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
Joint Replacement Excellence Award™
2023
America’s 100 Best Hospitals for Joint Replacement Award™
2022
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2022
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceKaiser Permanente South San Francisco Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Kaiser Permanente South San Francisco Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 13 2024
Review for Dr. Mar
Dr. Okamoto always runs late to her appointments and tries to make up for it by rushing thru your appointment. Doesn't allow you to fully ask your question, before she jumps into an answer that is unrelated to the question. When you try to advocate for your health, she becomes combative and...
Apr 09 2024
Review for Dr. Okamoto
Worst of all, her supervisor is her husband. Kaiser is bad enough when doctors are accountable, but... her husband... really? I only learned that when I filed a grievance due to her extensive oversights and errors.
Apr 06 2024
Review for Dr. Lai
I highly recommend Dr. Luke Schoegel as an excellent ENT surgeon. Both my children recently underwent Tonsillectomy & Adenoidectomy with him and had a fantastic experience. He was highly professional, knowledgeable, and caring throughout the entire process. Dr. Schoegel took the time to thoroughly...
Samantha R Apr 03 2024
Review for Dr. Schloegel
Location
Kaiser Permanente South San Francisco Medical Center
Frequently Asked Questions
Where is Kaiser Permanente South San Francisco Medical Center located?
Kaiser Permanente South San Francisco Medical Center is located at 1200 El Camino Real, South San Francisco, CA 94080. Find other locations and directions on Healthgrades.
Has Kaiser Permanente South San Francisco Medical Center won any recent awards from Healthgrades?
Yes, Kaiser Permanente South San Francisco Medical Center has been awarded with Patient Safety Excellence Award™, Critical Care Excellence Award™, Gastrointestinal Care Excellence Award™, and 5 more in the past two years.
Is Kaiser Permanente South San Francisco Medical Center highly rated with patients?
66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Kaiser Permanente South San Francisco Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Kaiser Permanente South San Francisco Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente South San Francisco Medical Center profile..
How does Kaiser Permanente South San Francisco Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
First Kaiser experience and was with Dr. Mar with a concern for a reoccurring persistent cough. Unfortunately a walked away with hoping for a further explanation instead of it’s common and here is your prescription. I do hope all Kaiser doctors are not quick to assess without understanding it could...