hospital-image
hospital-image

Kaiser Permanente Redwood City Medical Center

Kaiser Permanente Redwood City Medical Center is a medical facility located in Redwood City, CA. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

77%

Patient Experience Rating

13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2023, 2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2023)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2022)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2023, 2022

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2023

America’s 100 Best Hospitals for Gastrointestinal Care Award™

America’s 100 Best Hospitals for Gastrointestinal Care Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10

10% higher than the national average

77%

Would definitely recommend

13% higher than the national average

Kaiser Permanente Redwood City Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%47%

Kaiser Permanente Redwood City Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%66%

Providers

Provider Reviews

Dr. Hou is extremely knowledgeable yet very humble (in a good way). He answered all my questions patiently and performed skull base surgery on me successfully. He truly cares about his patients and their families. I am truly grateful to be taken care of by him. I couldn’t have asked for a better...

Y Mar 26 2024

Review for Dr. Hou

Kind, caring, and compassionate

Mar 16 2024

Review for Dr. Gilbert

Dr. Patrick Pezeshkian did my Chiari Decompression surgery on Feb 22nd 2024. I'm still healing but my incision is beautiful, he did a very clean job. Dr. Pezeshkian was very nice and answered all my questions clearly, even when I sent multiple messages online, he never got mad he just nicely...

Roxanne Mar 13 2024

Review for Dr. Pezeshkian

Poor listener. No patience. Poor bedside manner. Doesn't listen to patient's whole background before diagnosing. Focused attention towards treatment of symptoms long in remission and gives advice based on anchoring bias before learning about current symptoms. Really felt like he cared more about the...

Mar 03 2024

Review for Dr. Wong

To make a long story short during covid i was in very bad heath i needed a bowel transplant that no one would do too old 30 plus year smoker i didnt get a bowel transplant she performed a miracle cut out the bad(a lot died during) brought me back to life and somehow put me back together its 2024 i...

Feb 16 2024

Review for Dr. Mohammad

Location

Kaiser Permanente Redwood City Medical Center

1100 Veterans Blvd, Redwood City CA 94063

CallDirections

(650) 299-2000

Frequently Asked Questions

Where is Kaiser Permanente Redwood City Medical Center located?

Kaiser Permanente Redwood City Medical Center is located at 1100 Veterans Blvd, Redwood City, CA 94063. Find other locations and directions on Healthgrades.

Has Kaiser Permanente Redwood City Medical Center won any recent awards from Healthgrades?

Yes, Kaiser Permanente Redwood City Medical Center has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Gastrointestinal Surgery Award™, and 4 more in the past two years.

Is Kaiser Permanente Redwood City Medical Center highly rated with patients?

75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Kaiser Permanente Redwood City Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Kaiser Permanente Redwood City Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Kaiser Permanente Redwood City Medical Center profile..

How does Kaiser Permanente Redwood City Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1100 Veterans Blvd

Redwood City, CA 94063

Directions

(650) 299-2000