Zuckerberg San Francisco General Hospital and Trauma Center

71%

Patients that would definitely recommend

7% higher than the national average

Zuckerberg San Francisco General Hospital and Trauma Center is a medical facility located in San Francisco, CA. This hospital has been recognized for Gastrointestinal Surgery Excellence Award™, Pulmonary Care Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™ (2024)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ (2022)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Death in procedures where mortality is usually very low
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Gastrointestinal Surgery Excellence Award™

Gastrointestinal Surgery Excellence Award™

2024

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

America’s 100 Best Hospitals for Gastrointestinal Surgery Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

7% higher than the national average

71%

Would definitely recommend

7% higher than the national average

Zuckerberg San Francisco General Hospital and Trauma Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Zuckerberg San Francisco General Hospital and Trauma Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

I have been going to Dr Dini for over 10 years. Prior to seeing Dr Dini I did have other foot doctors. Dr Dini has had to do a couple of surgeries on my foot that were successful. My first appointment with her was to get a second opinion on a previously performed surgery. She is the best foot...

Mar 10 2024

Review for Dr. Dini

Fantastic experience. The previous review, must be confusing him with someone else. Dr. Klufas is the hardest working doctor, in dermatology. Meticulous and elaborate charting. This is particularly important with derm. exams. He gets the job done. With charm, empathy, tolerance and skill. I am...

teodoro h Mar 07 2024

Review for Dr. Klufas

I had surgery and two weeks later contacted her due to signs of infection. She told me there was no infection. I went to the ER and had sepsis. In addition, the surgical procedures she used had a high risk of causing my cancer to metastasize which happened.

Mar 02 2024

Review for Dr. Swanson

Addressed my concerns, listened. busy doctor but still made the time.

Mar 02 2024

Review for Dr. Smith

I underwent Dupuytren's contracture surgery performed by Dr. Santiesteban in March 2023, and I cannot speak highly enough of the care I received. From the initial consultation to the post-surgery follow-ups, Dr. Santiesteban was not only exceptionally skilled in her surgical technique but also...

Feb 28 2024

Review for Dr. Santiesteban

Location

Zuckerberg San Francisco General Hospital and Trauma Center

1001 Potrero Ave, San Francisco CA 94110

CallDirections

(415) 206-8000

Frequently Asked Questions

Where is Zuckerberg San Francisco General Hospital and Trauma Center located?

Zuckerberg San Francisco General Hospital and Trauma Center is located at 1001 Potrero Ave, San Francisco, CA 94110. Find other locations and directions on Healthgrades.

Has Zuckerberg San Francisco General Hospital and Trauma Center won any recent awards from Healthgrades?

Yes, Zuckerberg San Francisco General Hospital and Trauma Center has been awarded with Gastrointestinal Surgery Excellence Award™, Pulmonary Care Excellence Award™, and America’s 100 Best Hospitals for Gastrointestinal Surgery Award™ in the past two years.

Is Zuckerberg San Francisco General Hospital and Trauma Center highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Zuckerberg San Francisco General Hospital and Trauma Center score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Zuckerberg San Francisco General Hospital and Trauma Center?

Phone number, appointment information, and directions can be found on Healthgrades Zuckerberg San Francisco General Hospital and Trauma Center profile..

How does Zuckerberg San Francisco General Hospital and Trauma Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1001 Potrero Ave

San Francisco, CA 94110

Directions

(415) 206-8000