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Saint Francis Memorial Hospital

Saint Francis Memorial Hospital is a medical facility located in San Francisco, CA. This hospital has been recognized for Pulmonary Care Excellence Award™.

67%

Patient Experience Rating

3% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024, 2023)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024, 2023

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

4% higher than the national average

67%

Would definitely recommend

3% higher than the national average

Saint Francis Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%72%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Saint Francis Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%66%

Providers

Provider Reviews

De Hansen performed bilateral joint replacement for both my knees that went flawlessly and from which I am recovering ahead of expectations. The care of his medical team before, during and after surgery has been superb. I am extremely happy of having made the decision of choosing Dr Hansen and...

Claudio Cozzi Apr 14 2024

Review for Dr. Hansen

Dr. Jeanty is such a caring and compassionate doctor. She spent so much time with me discussing my situation, the recommended procedure and answered all my questions. I am so thankful and grateful for what she did for me! :)

Apr 11 2024

Review for Dr. Jeanty

Besides the surgery going well, the pre and post-op care has been excellent.

Amy M. Apr 09 2024

Review for Dr. Hansen

Dr Mayle did knee replacement on my right knee 6 years ago and I’m very happy with the result. I forget I had surgery before! He’s taking care of my left knee now, he prescribed physical therapy and gave me steroid injection to avoid surgery for now. He is always pleasant. The only complaint I...

Apr 09 2024

Review for Dr. Mayle

My experience with Dr. Hansen was very professional and pleasant. He explained to me what to expect before during and after the procedure.

Sandra Mitchell Apr 09 2024

Review for Dr. Hansen

Location

Saint Francis Memorial Hospital

900 Hyde St, San Francisco CA 94109

CallDirections

(415) 582-4265

Frequently Asked Questions

Where is Saint Francis Memorial Hospital located?

Saint Francis Memorial Hospital is located at 900 Hyde St, San Francisco, CA 94109. Find other locations and directions on Healthgrades.

Has Saint Francis Memorial Hospital won any recent awards from Healthgrades?

Yes, Saint Francis Memorial Hospital has been awarded with Pulmonary Care Excellence Award™ in the past two years.

Is Saint Francis Memorial Hospital highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Saint Francis Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Saint Francis Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Saint Francis Memorial Hospital profile..

How does Saint Francis Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

900 Hyde St

San Francisco, CA 94109

Directions

(415) 582-4265