Mercy Medical Center Mount Shasta
Mercy Medical Center Mount Shasta in Mount Shasta, CA - Get directions, phone number, research physicians, and compare hospital ratings for Mercy Medical Center Mount Shasta on Healthgrades.
Patient Experience Rating
6% higher than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMercy Medical Center Mount Shasta
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Mercy Medical Center Mount Shasta
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Jmc Apr 15 2024
Review for Dr. Miles
The most painful part of my experience was the time between the diagnosis and the surgery.
Apr 13 2024
Review for Dr. Clevenger
I have been a patient of Dr. Peña’s since 2006. He is without a doubt the best cardiologist around! He fixed my birth defect in 06 after being misdiagnosed for years and I’ve had no problems till I developed afib with a flutter, once again i returned to Dr.Pena even tho we moved 7 hours away....
Jeanne Apr 04 2024
Review for Dr. Pena
The worst doctor I have ever been to. Rude, answers (personal, not patient) phone calls during her visit, will be in and out of the room and have to re-ask questions, heard her yelling at other patients, bragged to me about how she can "get out of" paying her staff more than "they deserve", after...
Simmons Apr 04 2024
Review for Dr. Higer
Dr Higer can be very rude and aggressive with patience and several employees have complained to me about poor wages and very inapprorpiate overworking, including denying people breaks and the bare minimum time of their lunch breaks. She overworks her employees, makes creepy comments when examining...
TruthsFromShasta Apr 01 2024
Review for Dr. Higer
Location
Mercy Medical Center Mount Shasta
Frequently Asked Questions
Where is Mercy Medical Center Mount Shasta located?
Mercy Medical Center Mount Shasta is located at 914 Pine St, Mount Shasta, CA 96067. Find other locations and directions on Healthgrades.
Has Mercy Medical Center Mount Shasta won any recent awards from Healthgrades?
No, Mercy Medical Center Mount Shasta has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Mercy Medical Center Mount Shasta highly rated with patients?
79% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Mercy Medical Center Mount Shasta score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Mercy Medical Center Mount Shasta?
Phone number, appointment information, and directions can be found on Healthgrades Mercy Medical Center Mount Shasta profile..
How does Mercy Medical Center Mount Shasta rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
So often I meet doctors that haven’t even looked past the first page of my chart. Dr. Miles took the time to actually review my chart. Great doctor, and easy to communicate with.