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Mercy Medical Center Merced

Mercy Medical Center Merced is a medical facility located in Merced, CA. This hospital has been recognized for Patient Safety Excellence Award™.

56%

Patient Experience Rating

8% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10

3% lower than the national average

56%

Would definitely recommend

8% lower than the national average

Mercy Medical Center Merced

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%67%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%47%

Mercy Medical Center Merced

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%66%

Providers

Provider Reviews

Most often very short wait time. Answers questions and makes sure I understand everything. Goes over and beyond most Doctors. Office staff is Awesome, they all make you feel like you are welcomed, most remember my name.

Apr 18 2024

Review for Dr. Puray

I had a wonderful experience in this place! The staff is extremely nice and professional, all the questions that I had were answered and made me feel safe. I would recommend this Dr. to anybody for the amazing staff he has and great work he does. At the beginning I was a bit skeptical of having this...

Dulce Apr 15 2024

Review for Dr. Munnangi

Very attentive, dedicated.Always concerned about patients well being

Vincenzo Mazzoni Apr 15 2024

Review for Dr. Verduzco

Dr. Azer has performed two surgeries on me. The first was for a burst gallbladder. I feel Dr. Azer saved my life. The second surgery was a large umbilical hernia repair. Dr. Azer proved once again to be a highly knowledgeable and skilled surgeon. I highly recommend Dr. Azer for surgery. In my...

K. Piehl Apr 10 2024

Review for Dr. Azer

Dr Miyata is a true professional. I had excellent care from my first consultation, where he listened to my concerns and presented me with my options and also told me the risks involved as well as what could be expected from the procedure. He got me in for my procedure right away and all went...

Penelope Choi Apr 06 2024

Review for Dr. Miyata

Location

Mercy Medical Center Merced

333 Mercy Ave, Merced CA 95340

CallDirections

(209) 442-6728

Frequently Asked Questions

Where is Mercy Medical Center Merced located?

Mercy Medical Center Merced is located at 333 Mercy Ave, Merced, CA 95340. Find other locations and directions on Healthgrades.

Has Mercy Medical Center Merced won any recent awards from Healthgrades?

Yes, Mercy Medical Center Merced has been awarded with Patient Safety Excellence Award™ in the past two years.

Is Mercy Medical Center Merced highly rated with patients?

62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Medical Center Merced score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Mercy Medical Center Merced?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Medical Center Merced profile..

How does Mercy Medical Center Merced rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

333 Mercy Ave

Merced, CA 95340

Directions

(209) 442-6728