Novato Community Hospital
Novato Community Hospital is a medical facility located in Novato, CA. This hospital has been recognized for Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, and more.
Patient Experience Rating
9% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Patient Safety Excellence Award™ (2024, 2023, 2022)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Joint Replacement Award™ (2024)
Superior clinical outcomes in knee and hip replacement
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™ (2024)
Superior clinical outcomes in outpatient total hip replacement, and outpatient total knee replacement
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Outpatient Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 100 Best Hospitals for Joint Replacement Award™
2024
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
America’s 50 Best Hospitals for Outpatient Joint Replacement Award™
2024
Outpatient Joint Replacement Excellence Award™
2023
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2024
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceNovato Community Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Novato Community Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Gail Petrucelli Mar 28 2024
Review for Dr. Hogan
Everything from Dr. Callander’s delightful greeting, to his very thorough diagnosis and explanation of treatment for my hip condition, was absolutely terrific and very much appreciated. I left our meeting feeling that I was in very good hands for my treatment.
J. T. Mar 28 2024
Review for Dr. Callander
Great experience. Everything went better than expected. My recovery has exceeded my expectations and the expectations of the Physical Therapists. The new hips working well. Billing was accurate and timely. The staff is knowledgable and deliver answers. If I had to do it again, I would not...
Stephen Fentress Mar 28 2024
Review for Dr. Mast
Dr Hogan was professional, on-time and explained the procedure to my understanding. The entire staff were friendly and professional. A positive experience.
Mar 28 2024
Review for Dr. Hogan
He answered all my questions about my elderly mother’s broken collarbone quickly and comprehensively.
Mar 27 2024
Review for Dr. Schrumpf
Location
Novato Community Hospital
Frequently Asked Questions
Where is Novato Community Hospital located?
Novato Community Hospital is located at 180 Rowland Way, Novato, CA 94945. Find other locations and directions on Healthgrades.
Has Novato Community Hospital won any recent awards from Healthgrades?
Yes, Novato Community Hospital has been awarded with Patient Safety Excellence Award™, America’s 100 Best Hospitals for Joint Replacement Award™, America’s 50 Best Hospitals for Outpatient Joint Replacement Award™, and 2 more in the past two years.
Is Novato Community Hospital highly rated with patients?
73% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Novato Community Hospital score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Novato Community Hospital?
Phone number, appointment information, and directions can be found on Healthgrades Novato Community Hospital profile..
How does Novato Community Hospital rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I was impressed that Dr. Hogan introduced himself to me and asked if I had any ?s before the procedure.