West Hills Hospital & Medical Center

64%

Patients that would definitely recommend

6% lower than the national average

West Hills Hospital & Medical Center is a medical facility located in West Hills, CA. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2024)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2024, 2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2024)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2024, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2024, 2022

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

4% lower than the national average

64%

Would definitely recommend

6% lower than the national average

West Hills Hospital & Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%52%

West Hills Hospital & Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

This was a very thorough exam and you could tell they were making sure the didn't miss anything along the way.

Robert Mar 16 2024

Review for Dr. Nudell

Excellent experience from the start! Wow and thank you!!! My 83 yo mom hadn’t seen a Dr in 7 years and my brother and I didn’t even know she had one. Dr Vaisman and his staff were so great I can’t even begin. So grateful and impressed and relieved. Everyone was beyond gracious and helpful from...

Hedy Varga Mar 15 2024

Review for Dr. Vaisman

Very professional and caring, he takes his time and explains everything. He is not about making money but truly helping people get better. God bless you and your family!!!

Mar 15 2024

Review for Dr. Feghali

Very good 'bed side' manner. Easy to talk to. Knowledgeable about my health history. Very thorough annual physical.

Mar 14 2024

Review for Dr. Nudell

Very personal and friendly doctor

Mar 14 2024

Review for Dr. Matthew

Location

West Hills Hospital & Medical Center

7300 Medical Center Dr, West Hills CA 91307

CallDirections

(818) 676-4000

Frequently Asked Questions

Where is West Hills Hospital & Medical Center located?

West Hills Hospital & Medical Center is located at 7300 Medical Center Dr, West Hills, CA 91307. Find other locations and directions on Healthgrades.

Has West Hills Hospital & Medical Center won any recent awards from Healthgrades?

Yes, West Hills Hospital & Medical Center has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and 4 more in the past two years.

Is West Hills Hospital & Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does West Hills Hospital & Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at West Hills Hospital & Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades West Hills Hospital & Medical Center profile..

How does West Hills Hospital & Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

7300 Medical Center Dr

West Hills, CA 91307

Directions

(818) 676-4000