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Mercy Hospital Fort Smith

Mercy Hospital Fort Smith is a medical facility located in Fort Smith, AR. This hospital has been recognized for Joint Replacement Excellence Award™, Cranial Neurosurgery Excellence Award™, and more.

69%

Patient Experience Rating

5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2023)

Superior clinical outcomes in cranial neurosurgery

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2023

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2023

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10

1% lower than the national average

69%

Would definitely recommend

5% higher than the national average

Mercy Hospital Fort Smith

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Mercy Hospital Fort Smith

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%66%

Providers

Provider Reviews

everyone was personable and very responsible

Mar 28 2024

Review for Dr. Chan

He is very thorough

Mar 27 2024

Review for Dr. Bennett

DOCTOR IS AT THE TOP OF HIS GAME! HIS STAFF ARE AMAZING AS WELL!

GABRIEL CUMMINGS Mar 26 2024

Review for Dr. Boydstun

While I have only been to this office one time to establish care, I found the experience to be wonderful. The receptionist was welcoming. The MA was kind and smiling. She made me feel at ease despite my nerves of coming to a new doctor. Dr. Nguyen was kind and listened to my concerns. She was...

Teresa Nordheim Mar 26 2024

Review for Dr. Nguyen

Wife had kidney stone 6.8 and never followed up. We called office numerous times. No one followed up. Filing complaint with Ok State Board.

Mar 26 2024

Review for Dr. Grewal

Location

Mercy Hospital Fort Smith

7301 Rogers Ave, Fort Smith AR 72903

CallDirections

(479) 314-6000

Frequently Asked Questions

Where is Mercy Hospital Fort Smith located?

Mercy Hospital Fort Smith is located at 7301 Rogers Ave, Fort Smith, AR 72903. Find other locations and directions on Healthgrades.

Has Mercy Hospital Fort Smith won any recent awards from Healthgrades?

Yes, Mercy Hospital Fort Smith has been awarded with Joint Replacement Excellence Award™, Cranial Neurosurgery Excellence Award™, and Stroke Care Excellence Award™ in the past two years.

Is Mercy Hospital Fort Smith highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Mercy Hospital Fort Smith score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Mercy Hospital Fort Smith?

Phone number, appointment information, and directions can be found on Healthgrades Mercy Hospital Fort Smith profile..

How does Mercy Hospital Fort Smith rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

7301 Rogers Ave

Fort Smith, AR 72903

Directions

(479) 314-6000