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White River Medical Center

White River Medical Center is a medical facility located in Batesville, AR. This hospital has been recognized for America’s 100 Best Hospitals for Joint Replacement Award™ and Joint Replacement Excellence Award™.

62%

Patient Experience Rating

2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2024)

Superior clinical outcomes in knee and hip replacement

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2023, 2022)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Pressure sores or bed sores acquired in the hospital
  • In-Hospital Fall Associated Fracture Rate

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™

2024

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10

Equal to the national average

62%

Would definitely recommend

2% lower than the national average

White River Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%47%

White River Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%66%

Providers

Provider Reviews

Listens and takes her time. Seems very knowledgeable and very kind

Sandy Fullerton Mar 20 2024

Review for Dr. Dujon

He is a great Dr. He listens to your concern he know how to treat you, and he is happy to see you anytime. He is a caring and patience Dr. He is there for his patients.

Bonnie Mingues Mar 20 2024

Review for Dr. Simpson

Very prompt and thorough.

Mar 13 2024

Review for Heidi Machen

Not good, 2 hour wait time every visit. Never apologized for the wait time, in fact, when I complained, he told us to find another doctor.

Mar 12 2024

Review for Dr. Zak

Waited 39 minutes past my appointment for her too rush me and ended up giving me a prescription I’m allergic too even though it was in the notes she wrote it smh

The guy that won’t come back Feb 27 2024

Review for Dr. Anderson

Location

White River Medical Center

1710 Harrison St, Batesville AR 72501

CallDirections

(870) 262-1200

Frequently Asked Questions

Where is White River Medical Center located?

White River Medical Center is located at 1710 Harrison St, Batesville, AR 72501. Find other locations and directions on Healthgrades.

Has White River Medical Center won any recent awards from Healthgrades?

Yes, White River Medical Center has been awarded with America’s 100 Best Hospitals for Joint Replacement Award™ and Joint Replacement Excellence Award™ in the past two years.

Is White River Medical Center highly rated with patients?

65% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does White River Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at White River Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades White River Medical Center profile..

How does White River Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1710 Harrison St

Batesville, AR 72501

Directions

(870) 262-1200