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Baptist Health Medical Center - Little Rock

Baptist Health Medical Center - Little Rock is a medical facility located in Little Rock, AR. This hospital has been recognized for Outpatient Orthopedic Surgery Excellence Award™.

68%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • In-Hospital Fall Associated Fracture Rate
  • Breakdown of abdominal incision site

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10

1% higher than the national average

68%

Would definitely recommend

4% higher than the national average

Baptist Health Medical Center - Little Rock

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

Baptist Health Medical Center - Little Rock

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%53%66%

Providers

Provider Reviews

My family member I took to the appointment likes the doctor but the staff member we dealt with was not very nice & not easy to work with. We felt we were not treated well & it hurt my family member’s feelings.

Mar 28 2024

Review for Dr. Scruggs

Dr. Nguyen is a great doctor, he's very thorough, straightforward with the patient and he gets down to eye level which is great because he actually has contact with patients and takes time to listen to them and be very thorough when explaining procedures and problems.

Mar 28 2024

Review for Dr. Nguyen

From the first time I met Dr. Prasad I fell in love with him as a physician. Coming from the medical field myself finding a doctor who cares and actually listens to his patients is very hard to find these days. Dr. Prasad, is that doctor; he takes his time, he is very thorough and knows his job...

Carla Davis Mar 28 2024

Review for Dr. Prasad

I had been having pain in my neck for the last couple of years and thought it was due to getting older. When the MRI showed actual spine damage, I was recommended to Dr. Phillips. Dr. Phillips used a spine model to explain the problem with my spine and the procedure to correct it. Although he did...

Dale K. Mar 27 2024

Review for Dr. Phillips

Follow up

Mar 27 2024

Review for Dr. Hekmatpour

Location

Baptist Health Medical Center - Little Rock

9601 Baptist Health Dr, Little Rock AR 72205

CallDirections

(501) 202-2000

Frequently Asked Questions

Where is Baptist Health Medical Center - Little Rock located?

Baptist Health Medical Center - Little Rock is located at 9601 Baptist Health Dr, Little Rock, AR 72205. Find other locations and directions on Healthgrades.

Has Baptist Health Medical Center - Little Rock won any recent awards from Healthgrades?

Yes, Baptist Health Medical Center - Little Rock has been awarded with Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Baptist Health Medical Center - Little Rock highly rated with patients?

66% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Health Medical Center - Little Rock score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Baptist Health Medical Center - Little Rock?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Health Medical Center - Little Rock profile..

How does Baptist Health Medical Center - Little Rock rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

9601 Baptist Health Dr

Little Rock, AR 72205

Directions

(501) 202-2000