Banner - University Medical Center Phoenix
Banner - University Medical Center Phoenix is a medical facility located in Phoenix, AZ. This hospital has been recognized for America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and more.
Patient Experience Rating
4% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2024, 2022)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2024)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2024)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Stroke Care Award™ (2023, 2022)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Critical Care Award™ (2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Gastrointestinal Care Excellence Award™ (2022)
Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024
America’s 100 Best Hospitals for Critical Care Award™
2022
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Gastrointestinal Care Excellence Award™
2022
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2024
America’s 100 Best Hospitals for Stroke Care Award™
2023, 2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBanner - University Medical Center Phoenix
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Banner - University Medical Center Phoenix
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Apr 14 2024
Review for Dr. Ackerman
My husband would not be alive if it was not for Dr Uppalapu's advocacy, compassion and diligence! And he explained technical medical issues in a way that non-medical people could understand, unlike several other doctors we dealt with in the ICU unit. They were all great and we are thankful to have...
Debra Diggins Apr 13 2024
Review for Dr. Uppalapu
Dr. Song is clear and concise, goes over my images with me, and answers all my questions. Dr. Song is very personable and looks me right in the eyes during my visit, which is very important to me. He is succinct but thorough. I highly recommend Dr. Song, and have several times.
L. Garrett Apr 12 2024
Review for Dr. Song
I can not begin to express my gratitude for Dr. Stegman, the radiation techs and everyone at Palo Verde Cancer center in Scottsdale. from my first meeting with Dr. Stegman, I knew that I wanted to put my care in his hands because it was quite clear to me that he cared and had empathy because he...
Jeff Vaughan Apr 12 2024
Review for Dr. Stegman
Dr MacCollum is terrific! She takes the time to explain everything and answers all your questions. I recommend her wholeheartedly.
Apr 12 2024
Review for Dr. Maccollum
Location
Banner - University Medical Center Phoenix
Frequently Asked Questions
Where is Banner - University Medical Center Phoenix located?
Banner - University Medical Center Phoenix is located at 1111 E McDowell Rd, Phoenix, AZ 85006. Find other locations and directions on Healthgrades.
Has Banner - University Medical Center Phoenix won any recent awards from Healthgrades?
Yes, Banner - University Medical Center Phoenix has been awarded with America's 250 Best Hospitals Award™, Critical Care Excellence Award™, Stroke Care Excellence Award™, and 3 more in the past two years.
Is Banner - University Medical Center Phoenix highly rated with patients?
69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Banner - University Medical Center Phoenix score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Banner - University Medical Center Phoenix?
Phone number, appointment information, and directions can be found on Healthgrades Banner - University Medical Center Phoenix profile..
How does Banner - University Medical Center Phoenix rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
I have been seeing Dr. Ackerman for my annual check-ups for about 10 years. She is friendly and professional and has caught and removed some problem areas on my skin. I also like that I have been given the opportunity to take part in a couple of research studies.