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Abrazo Arrowhead Campus

Abrazo Arrowhead Campus is a medical facility located in Glendale, AZ. This hospital has been recognized for Patient Safety Excellence Award™, Cranial Neurosurgery Excellence Award™, and more.

57%

Patient Experience Rating

7% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2022)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2022)

Superior clinical outcomes in stroke care and cranial neurosurgery

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2022)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Worse than Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2022

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2022

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10

10% lower than the national average

57%

Would definitely recommend

7% lower than the national average

Abrazo Arrowhead Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%68%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%50%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%49%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%41%47%

Abrazo Arrowhead Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%59%66%

Providers

Provider Reviews

He was outstanding and so personable. We were very fortunate to have him as our Doctor.

Mar 27 2024

Review for Dr. Novack

Short wait time, staff was kind, Dr. was very personable took his time to explain about questions I asked. Made me feel confident that they would be able to help me.

Debra Mar 27 2024

Review for Dr. Udupa

Dr Wong is extremely knowledgeable and personable. He is not all about surgery, he believes in physio . I’ve been in constant pain and lacking in sleep and he was able to inject cortisone into my problem area with instant relief .

Steven Hicken Mar 26 2024

Review for Dr. Wong

she is outstanding with patcienes.

E. Marie Ruch Mar 25 2024

Review for Dr. Ramachandran

My mother went to Dr Rao for years and when I went with her to an appointment asking for him to ask for some help for my mother at home from Mercy Care he and his receptionist spoke loudly to each other while we sat in the waiting room and we overheard them making fun of us and saying you just can't...

Mar 25 2024

Review for Dr. Rao

Location

Abrazo Arrowhead Campus

18701 N 67th Ave, Glendale AZ 85308

CallDirections

(623) 561-1000

Frequently Asked Questions

Where is Abrazo Arrowhead Campus located?

Abrazo Arrowhead Campus is located at 18701 N 67th Ave, Glendale, AZ 85308. Find other locations and directions on Healthgrades.

Has Abrazo Arrowhead Campus won any recent awards from Healthgrades?

Yes, Abrazo Arrowhead Campus has been awarded with Patient Safety Excellence Award™, Cranial Neurosurgery Excellence Award™, Neurosciences Excellence Award™, and 1 more in the past two years.

Is Abrazo Arrowhead Campus highly rated with patients?

55% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Abrazo Arrowhead Campus score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Abrazo Arrowhead Campus?

Phone number, appointment information, and directions can be found on Healthgrades Abrazo Arrowhead Campus profile..

How does Abrazo Arrowhead Campus rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

18701 N 67th Ave

Glendale, AZ 85308

Directions

(623) 561-1000