Banner Thunderbird Medical Center
Banner Thunderbird Medical Center is a medical facility located in Glendale, AZ. This hospital has been recognized for America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.
Patient Experience Rating
Equal to the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 100 Best Hospitals Award™ (2024, 2023)
Top 2% in the nation for consistently delivering clinical quality year over year
America's 250 Best Hospitals Award™ (2024, 2023, 2022)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Pulmonary Care Award™ (2024, 2023, 2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Critical Care Excellence Award™ (2024)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2024)
Superior clinical outcomes in the care and treatment of stroke
America’s 100 Best Hospitals for Critical Care Award™ (2023, 2022)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
America’s 100 Best Hospitals for Stroke Care Award™ (2022)
Superior clinical outcomes in the care and treatment of stroke
Neurosciences Excellence Award™ (2022)
Superior clinical outcomes in stroke care and cranial neurosurgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Defibrillator Procedures
In Hospital
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Critical Care Excellence Award™
2024
America’s 100 Best Hospitals for Critical Care Award™
2023, 2022
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2024
America’s 100 Best Hospitals for Stroke Care Award™
2022
Neurosciences Excellence Award™
2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
America’s 100 Best Hospitals for Pulmonary Care Award™
2024, 2023, 2022
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBanner Thunderbird Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Banner Thunderbird Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Mar 28 2024
Review for Dr. Kohli
took offence to skepticism, offered NO alternatives just deflected, wouldn't let me ask questions or ask for clarification, pushed for tests but is not setting them up for 6 months out! Tried to push me to other Dr within first 2 minutes because I mentioned a Dr I really liked 14 years ago!
Mar 27 2024
Review for Dr. Thandar Win
Dr B always answers my questions and lets me know what to expect as I move forward with my lung problems.
Sharon Mar 27 2024
Review for Dr. Bosak
Az liver health and Dr. Kohli make a great team. Very caring & concerned for ur well being. Everyone always has smiles and are very professional about everything they do. I do give this establishment 2 thumbs up & 5stars..... GREAT JOB EVERYONE!!!
Francine B. Mar 27 2024
Review for Dr. Kohli
My mother went to Dr Rao for years and when I went with her to an appointment asking for him to ask for some help for my mother at home from Mercy Care he and his receptionist spoke loudly to each other while we sat in the waiting room and we overheard them making fun of us and saying you just can't...
Mar 25 2024
Review for Dr. Rao
Location
Banner Thunderbird Medical Center
Frequently Asked Questions
Where is Banner Thunderbird Medical Center located?
Banner Thunderbird Medical Center is located at 5555 W Thunderbird Rd, Glendale, AZ 85306. Find other locations and directions on Healthgrades.
Has Banner Thunderbird Medical Center won any recent awards from Healthgrades?
Yes, Banner Thunderbird Medical Center has been awarded with America's 100 Best Hospitals Award™, America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, and 5 more in the past two years.
Is Banner Thunderbird Medical Center highly rated with patients?
61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Banner Thunderbird Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Banner Thunderbird Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Banner Thunderbird Medical Center profile..
How does Banner Thunderbird Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
This was my first visit with the doctor. She instantly put me at ease. By the time I left I felt like she was an old friend. This lovely doctor needs to be cloned.