St. Joseph's Hospital And Medical Center

74%

Patients that would definitely recommend

4% higher than the national average

St. Joseph's Hospital And Medical Center is a medical facility located in Phoenix, AZ. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™

America's 50 Best Hospitals Award™ (2022)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2022)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2024, 2023, 2022)

Superior clinical outcomes in cranial neurosurgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2024)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™

Stroke Care Excellence Award™ (2023)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™ (2022)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™

Neurosciences Excellence Award™ (2022)

Superior clinical outcomes in stroke care and cranial neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2024, 2023, 2022

Stroke Care Excellence Award™

Stroke Care Excellence Award™

2023

America’s 100 Best Hospitals for Stroke Care Award™

America’s 100 Best Hospitals for Stroke Care Award™

2022

Neurosciences Excellence Award™

Neurosciences Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10

5% higher than the national average

74%

Would definitely recommend

4% higher than the national average

St. Joseph's Hospital And Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

St. Joseph's Hospital And Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

I was referred to Dr. Crooks for Hip Pain. My first trip to see him was hopeful. He really listened to what I had to say and gave me my options. Since my treatment, I am beyond excited to say I am finally on the mend after months of pain. I would highly recommend.

Carrie Mar 18 2024

Review for Dr. Crooks

Dr. Frankel is personable, professional and quick.

Jaime W Mar 16 2024

Review for Dr. Frankel

He listens to everything and makes positive suggestions for my improvement. He seems genuinely caring about my welfare.

Wayne Horning Mar 16 2024

Review for Dr. Ganesh

He is the best. I wish he was still practicing.

Jennifer F Mar 16 2024

Review for Dr. Mouer

Always kind, attentive to my problems and explains his findings well.

Johnalee Mar 16 2024

Review for Dr. Wilmink

Location

St. Joseph's Hospital And Medical Center

350 W Thomas Rd, Phoenix AZ 85013

CallDirections

(602) 385-0978

Frequently Asked Questions

Where is St. Joseph's Hospital And Medical Center located?

St. Joseph's Hospital And Medical Center is located at 350 W Thomas Rd, Phoenix, AZ 85013. Find other locations and directions on Healthgrades.

Has St. Joseph's Hospital And Medical Center won any recent awards from Healthgrades?

Yes, St. Joseph's Hospital And Medical Center has been awarded with America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, Cranial Neurosurgery Excellence Award™, and 4 more in the past two years.

Is St. Joseph's Hospital And Medical Center highly rated with patients?

74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does St. Joseph's Hospital And Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at St. Joseph's Hospital And Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades St. Joseph's Hospital And Medical Center profile..

How does St. Joseph's Hospital And Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

350 W Thomas Rd

Phoenix, AZ 85013

Directions

(602) 385-0978