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Flagstaff Medical Center

Flagstaff Medical Center is a medical facility located in Flagstaff, AZ. This hospital has been recognized for Patient Safety Excellence Award™, Vascular Surgery Excellence Award™, and more.

71%

Patient Experience Rating

7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™ (2024)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™ (2023, 2022)

Superior clinical outcomes in cranial neurosurgery

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™ (2023, 2022)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

Worse than Expected

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Cranial Neurosurgery Excellence Award™

Cranial Neurosurgery Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Pulmonary Care Excellence Award™

Pulmonary Care Excellence Award™

2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Better than Expected

Carotid Procedures

In Hospital

Better than Expected

Specialty Excellence Awards

Vascular Surgery Excellence Award™

Vascular Surgery Excellence Award™

2024

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10

7% higher than the national average

71%

Would definitely recommend

7% higher than the national average

Flagstaff Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%47%

Flagstaff Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%66%

Providers

Provider Reviews

I let him know I had past med trauma and he was very understanding and asked each time he had to touch me to examine my heart. Other doctors blew off my med issues concerning heart and he immediately advised treatment. Answered all questions. Highly recommend.

M Burech Apr 13 2024

Review for Dr. Cataldo

Dr. Obrock listened to my needs and understood my activity levels, making sure to expedite my service to get me back on my feet ASAP. Appointments, followups, prescriptions and referrals were all timely, and I never felt the need to advocate for myself to get the ball rolling. The Doctors, staff...

Jodon Apr 10 2024

Review for Dr. Obrock

Dr Peterson ordered several tests which finally diagnosed my problem. I had surgery to help my situation. No one before had done any tests to get the source of my problem. I am recovering now & have more procedures to be done but can’t thank him enough for finally finding the source of my problems.

Susan Kennen Apr 10 2024

Review for Dr. Peterson

Dr. Meier was very efficient and professional. His staff is top notch! Thank you for getting me in so quickly.

Apr 10 2024

Review for Dr. Meier

Very modern facility with excellent equipment. Easy check in if you've done your pre-work with insurance and survey. Dr. Poulson was on-time and very thorough. His injection was painless!!

Bob S. Apr 10 2024

Review for Dr. Poulson

Location

Flagstaff Medical Center

1200 N Beaver St, Flagstaff AZ 86001

CallDirections

(928) 779-3366

Frequently Asked Questions

Where is Flagstaff Medical Center located?

Flagstaff Medical Center is located at 1200 N Beaver St, Flagstaff, AZ 86001. Find other locations and directions on Healthgrades.

Has Flagstaff Medical Center won any recent awards from Healthgrades?

Yes, Flagstaff Medical Center has been awarded with Patient Safety Excellence Award™, Vascular Surgery Excellence Award™, Cranial Neurosurgery Excellence Award™, and 1 more in the past two years.

Is Flagstaff Medical Center highly rated with patients?

72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Flagstaff Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Flagstaff Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Flagstaff Medical Center profile..

How does Flagstaff Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1200 N Beaver St

Flagstaff, AZ 86001

Directions

(928) 779-3366