NEW ENGLAND NEUROSURGICAL
Neurosurgery, Orthopedic Spine Surgery • 3 Providers
175 Carew St Ste 300, Springfield MA, 01104
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Telehealth services available
NEW ENGLAND NEUROSURGICAL is a medical group practice located in Springfield, MA that specializes in Neurosurgery and Orthopedic Spine Surgery.
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Providers
Overview
Language services
- Dutch
- French
- German
Medical Services
Common Questions and Answers
Have free onsite parking?
Does NEW ENGLAND NEUROSURGICAL have free onsite parking?
Have an onsite pharmacy?
Does NEW ENGLAND NEUROSURGICAL have an onsite pharmacy?
Offer virtual visits or other telehealth services?
Does NEW ENGLAND NEUROSURGICAL offer virtual visits or other telehealth services?
Physically located within a hospital?
Is NEW ENGLAND NEUROSURGICAL physically located within a hospital?
Offer weekend appointments?
Does NEW ENGLAND NEUROSURGICAL offer weekend appointments?
Offer appointments outside of business hours?
Does NEW ENGLAND NEUROSURGICAL offer appointments outside of business hours?
Location
NEW ENGLAND NEUROSURGICAL
Reviews
Provider Reviews
Review for Dr. Natasha McKay, MD
Neurosurgery
Reply
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Cathy Sabol – Nov 23, 2023
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Linda M Sheridan – Feb 06, 2023
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
No results
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
- Long wait times
Amy Pinkerton – Jan 25, 2023
Review for Dr. Natasha McKay, MD
Neurosurgery
Reply
What went well
No results
What could be improved
No results
John von Roemer – Dec 12, 2022
Review for Dr. Natasha McKay, MD
Neurosurgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
B.D. – Apr 19, 2022
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Carl Muldrow – Oct 07, 2021
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
No results
What could be improved
No results
WB – Jul 29, 2020
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
John G. - Chicopee, MA – May 05, 2020
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Dina Watson – Feb 21, 2020
Review for Thomas McDowell, PA
Physician Assistant (PA)
Reply
What went well
No results
What could be improved
No results
Dec 20, 2019
Review for Dr. Natasha McKay, MD
Neurosurgery
Reply
What went well
No results
What could be improved
- Didn't trust the provider's decisions
Michael J Daly – Sep 10, 2019
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
No results
What could be improved
No results
Apr 24, 2019
Review for Dr. Natasha McKay, MD
Neurosurgery
Reply
What went well
No results
What could be improved
No results
Apr 17, 2019
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
No results
What could be improved
No results
Mar 15, 2019
Review for Dr. Natasha McKay, MD
Neurosurgery
Reply
What went well
No results
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Angel in MA – Jan 25, 2019
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Veronica in Chicopee, MA – Jan 06, 2019
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Laurie in West Springfield, MA – Dec 12, 2018
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Maryanne Galarneau in Lakeland/ Southwich Ma, – Nov 07, 2018
Review for Dr. Frederik Pennings, MD
Spine Surgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Oct 21, 2018
Review for Dr. Natasha McKay, MD
Neurosurgery
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Denise Fisher in MA – Sep 17, 2018
Frequently Asked Questions
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