Sutter Pacific Family Medicine
Family Medicine, Internal Medicine • 8 Providers
4700 Hoen Ave, Santa Rosa CA, 95405
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Telehealth services available
Sutter Pacific Family Medicine is a medical group practice located in Santa Rosa, CA that specializes in Family Medicine and Internal Medicine.
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Please verify your coverage directly with the provider's office when scheduling an appointment. (707) 526-3360
Providers
Overview
Language services
- Japanese
- Spanish
Medical Services
Common Questions and Answers
Have free onsite parking?
Does Sutter Pacific Family Medicine have free onsite parking?
Have an onsite pharmacy?
Does Sutter Pacific Family Medicine have an onsite pharmacy?
Offer virtual visits or other telehealth services?
Does Sutter Pacific Family Medicine offer virtual visits or other telehealth services?
Physically located within a hospital?
Is Sutter Pacific Family Medicine physically located within a hospital?
Offer weekend appointments?
Does Sutter Pacific Family Medicine offer weekend appointments?
Offer appointments outside of business hours?
Does Sutter Pacific Family Medicine offer appointments outside of business hours?
Location
ROBERT P HECKEY MD
Reviews
Provider Reviews
Review for Dr. Ghislaine Van Dissel, DO
Family Medicine
Reply
What went well
- Staff friendliness
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
Oct 11, 2023
Review for Dr. Saverio Roberto, DO
Internal Medicine
Reply
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Otis – Aug 17, 2023
Review for Dr. Saverio Roberto, DO
Internal Medicine
Reply
What went well
- Appointment scheduling
- Staff friendliness
- Wait times
What could be improved
- I didn't feel respected
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Apr 12, 2023
Review for Dr. Karen Ann Gelphman, MD
Family Medicine
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Long wait times
Jan 28, 2023
Review for Katherine Hardin, FNP
Nursing (Nurse Practitioner)
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Mary – Aug 18, 2022
Review for Dr. Saverio Roberto, DO
Internal Medicine
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Judy Bedient – Jun 15, 2022
Review for Dr. Saverio Roberto, DO
Internal Medicine
Reply
What went well
- Appointment scheduling
- Staff friendliness
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Appointment was rushed
- Didn't trust the provider's decisions
Dec 16, 2021
Review for Dr. Saverio Roberto, DO
Internal Medicine
Reply
What went well
No results
What could be improved
- Didn't listen or answer questions
- Didn't explain conditions well
- Didn't trust the provider's decisions
Oct 22, 2021
Review for Dr. Saverio Roberto, DO
Internal Medicine
Reply
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
What could be improved
- Didn't explain conditions well
- Didn't trust the provider's decisions
Jun 09, 2021
Review for Katherine Hardin, FNP
Nursing (Nurse Practitioner)
Reply
What went well
- Appointment scheduling
- Staff friendliness
- Appointment wasn't rushed
- Wait times
What could be improved
No results
April – May 12, 2021
Review for Katherine Hardin, FNP
Nursing (Nurse Practitioner)
Reply
What went well
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Yolanda Rhorer – Apr 20, 2021
Review for Dr. Karen Ann Gelphman, MD
Family Medicine
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
One of the best – Apr 02, 2021
Review for Dr. Saverio Roberto, DO
Internal Medicine
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Feb 03, 2021
Review for Dr. Robert Heckey, MD
Family Medicine
Reply
What went well
No results
What could be improved
No results
Nov 17, 2020
Review for Dr. Karen Ann Gelphman, MD
Family Medicine
Reply
What went well
- Wait times
What could be improved
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
Patient XM – Dec 31, 2019
Review for Katherine Hardin, FNP
Nursing (Nurse Practitioner)
Reply
What went well
No results
What could be improved
No results
Dawn – Aug 23, 2019
Review for Dr. Ghislaine Van Dissel, DO
Family Medicine
Reply
What went well
No results
What could be improved
No results
Mar 29, 2019
Review for Dr. Robert Heckey, MD
Family Medicine
Reply
What went well
No results
What could be improved
No results
Mar 29, 2019
Review for Dr. Robert Heckey, MD
Family Medicine
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Scott in Windsor, CA – Jan 19, 2019
Review for Dr. Ghislaine Van Dissel, DO
Family Medicine
Reply
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Sep 20, 2018
Frequently Asked Questions
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