Dr. Charles C. Chen, DDS

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	Dentist Score	National Avg	Your Score
Overall Patient Survey Score
Required * Recommend to a Friend: Would you recommend your dentist to family/friends?	1 Patient Survey
Required * Level of Trust: Do you trust your dentist to make decisions / recommendations that are in your best interests?	1 Patient Survey
Required * Helps Patients Understand Their Condition: Does the dentist help you understand your medical condition(s)?	1 Patient Survey
Required * Listens and Answers Questions: Does the dentist listen to you and answer your questions?	1 Patient Survey
Required * Time Spent with Patient: Do you feel the dentist spends an appropriate amount of time with you?	1 Patient Survey
Scheduling Appointments: Ease of scheduling urgent appointments when you feel ill:	1 Patient Survey
Office Environment: Office environment (cleanliness, comfort, lighting, temperature, location):	1 Patient Survey
Office Friendliness: Friendliness and courtesy of the office staff:	1 Patient Survey
Wait Time: Once you arrive for a scheduled appointment, how long do you have to wait (including waiting room and exam room) before you see this dentist:	Under 10 minutes	16 – 30 minutes
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