Please share your experience and see other patients' feedback regarding Dr. Byers by completing our Patient Experience Survey. By completing this survey, you or a family member must have visited Dr. Byers. A couple of minutes could assist you, as well as millions of others.
	Please rate Dr. Byers' office and staff on each of the following:
	1.	Ease of scheduling urgent appointments when you feel ill:
		Excellent
		Very good
		Good
		Fair
		Poor
		Don't Know
	2.	Office environment (cleanliness, comfort, lighting, temperature, location):
		Excellent
		Very good
		Good
		Fair
		Poor
		Don't Know
	3.	Friendliness and courtesy of the office staff:
		Excellent
		Very good
		Good
		Fair
		Poor
		Don't Know
	4.	Once you arrive for a scheduled appointment, how long do you have to wait (including waiting room and exam room) before you see this physician:
		Under 10 minutes
		10 – 15 minutes
		16 – 30 minutes
		31 – 45 minutes
		Over 45 minutes
	Thinking about your experience with Dr. Byers overall, rate him or her on the following:
	5.	Do you feel the physician spends an appropriate amount of time with you?
		Definitely yes
		Mostly yes
		Not sure
		Mostly not
		Definitely not
	6.	Does the physician listen to you and answer your questions?
		Definitely yes
		Mostly yes
		Not sure
		Mostly not
		Definitely not
	7.	Does the physician help you understand your medical condition(s)?
		Definitely yes
		Mostly yes
		Not sure
		Mostly not
		Definitely not
	8.	Do you trust your physician to make decisions/recommendations that are in your best interests?
		Definitely yes
		Mostly yes
		Not sure
		Mostly not
		Definitely not
	9.	Would you recommend your physician to family/friends?
		Definitely yes
		Mostly yes
		Not sure
		Mostly not
		Definitely not
	10.	How many visits have you had with this physician within the last two years?
	0 1 2-5 6-10 11-30 31-60 61-100 100+
	Please complete the following optional information about yourself.
	11.	What type of health insurance do you have?
		PPO or POS Plan (this plan typically has a network of providers and does not require a primary care provider referral)
		HMO Plan (this plan typically has a network of providers and does require a primary care provider to refer to specialist care)
		Private Insurance (this plan is where you pay 100% of the premium because you may be self employed or retired)
		Medicare/Medicaid (includes HMO, PPO or POS plans)
		Other
		None
	12.	What is your gender?
		Male
		Female
	13.	What is your age?
		18 – 24
		25 – 34
		35 – 44
		45 – 54
		55 – 64
		Over 64
	14.	What is your current marital status?
		Married
		Single
		Divorced
		Widowed
	15.	Which category best describes you?
		African-American or Black
		Hispanic or Latino
		Native American or American Indian
		Asian or Pacific Islander
		White or Caucasian
		Other
	16.	What is the highest level of school you have completed?
		8th grade or less
		Some high school
		High school diploma or GED
		Vocational school or some college
		College degree
		Professional or post-graduate degree
	17.	What is your annual household income, before taxes?
		Less than $20,000
		$20,000 - $39,999
		$40,000 - $59,999
		$60,000 - $79,999
		$80,000 - $99,999
		$100,000 - $150,000
		Over $150,000