CPM HealthGrades delivers an efficient and accountable digital media + direct relationship management platform with the unique ability to enable hospitals to build physician practices, grow admissions, differentiate their brands, and improve the health of their populations.
Market Development Solution: Acquisition
HealthGrades has become the way 200 million consumers look for a new physician or hospital and our Patient Direct Connect™ (PDC) product is fast becoming the way hospitals connect with consumers to find, evaluate, select and connect with a physician online. PDC brings broadcast scale to a local level.
Market Development Solution: Retention
CPM has become the way more than 500 leading hospitals apply the precepts of Customer Relationship Management (CRM) to both patient retention and physician alignment initiatives – in order to profitably grow their business.
Established in 1981, CPM is headquartered in Madison, WI. HealthGrades is based in Denver, CO. On November 1, 2011, HealthGrades became the parent company of CPM. Combined we have 500 employees and more than 800 hospital clients.
Learn more about CPM HealthGrades’ suite of products:
Patient Direct Connect
Customer Relationship Management
Physician Relationship Management
Planning & Forecasting
Quality Achievements
Strategic Healthcare Marketing
Call Center
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